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We are committed to openness and transparency. On this site are summary minutes of OLD Board Meetings as well as summary minutes of Audit Committee meetings and the Terms of Reference for our Audit Committee. As well as reading summary minutes, you can also download copies of the OLD's Annual Reports and Accounts and our Corporate Plan.

The Customer Service Charter and Complaints Policy can be found in Other Publications.


Included in Other Publications you will find information that we publish to allow you to understand more about our running costs. You can download files that give information about our staffing structure, pay, expenditure with suppliers over £25,000 and further details on Expenses and Gifts & Hospitality. The formats are modelled on those suggested by the Cabinet Office, to provide consistency with other public bodies.